Smart Vision NFC Reader – Support

Overview

Smart Vision NFC Reader is a simple utility application designed for authorized customers of Gataric d.o.o. smart products.

The application allows users to scan NFC chips embedded in compatible paper towel rolls and read the identification data stored on the chip. The scanned information helps staff verify product details and ensure correct distribution or usage of the roll within their organization.

The app only reads data stored on the NFC chip and displays it to the user.

 

Intended Use

This application is intended for use by employees, service personnel, or authorized partners who work with Gataric d.o.o.  paper towel products equipped with NFC identification chips.

The app helps users quickly identify rolls and confirm product information by scanning the NFC chip using a compatible iPhone.

 

Data and Privacy

The application does not collect personal information from users.

The app only reads data stored directly on the NFC chip embedded in the paper towel roll. This data typically contains product identification information necessary for operational purposes.

No user-generated content is stored or shared by the application.

 

Safety

The application is a passive NFC reader and does not perform actions that could cause physical harm or interact with device hardware beyond standard NFC functionality provided by iOS.

The app does not provide medical, financial, or safety-critical information.

 

Requirements
 

To use the application:

1. A compatible iPhone with NFC capability is required.

2. The NFC chip must be embedded in a supported Gataric d.o.o. paper towel roll.
 

Support

If you experience issues using the application, please contact our support team.
 

Email: support@gataric.net
 

When contacting support, please include:

  1. Device model
  2. iOS version
  3. Description of the issue
  4. Screenshot if available